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How to Order
Frequently asked questions about the ordering process and how you will receive your meals.
Ordering Process FAQs
When you order meal prep delivery with Eat Clean Meal Prep, you can be sure your meals will arrive on time and as expected!
How do I place an order?
Make sure to place your order before 8:00 PM on Friday for delivery on Sunday evening between 5:00-9:00 PM. You can place your order by taking our Find Your Plan quiz to find the best meal plan for you, or you can choose from our Meal Plan Options.
You can choose between a one time meal delivery, which is one week’s worth of meals, or you can save 15% with an ongoing weekly delivery subscription. Either option allows you to choose between 5, 10, or 15 meals per week with optional breakfast add-ons.
What if I just want to try the meals for one week?
How do I get a weekly meal delivery subscription?
Congratulations on choosing to eat healthier everyday and save 15% on meals! Choose your plan on our Meal Plan Options page, then select “Subscribe & Save 15%” when you’re placing your order.
Not sure which option is best for you? Take our Find Your Plan quiz and select “Subscribe & Save 15%” when we ask “How often do you want meals?”
How do I receive my meals?
Orders placed before 8:00 PM on Friday will be delivered on Sunday evening between 5:00-9:00 PM. We can deliver to either your home or office, and pick-up options are available instead of delivery, as well. Please view our pick-up locations to learn more.
Will I receive different meals every week?
Yes! Our menu rotates constantly, and our Nutritionist is always thinking of awesome new meals to showcase and new and exciting menu items to feature.
Can I customize my meals?
While we do not offer completely custom meals, please let us know if you have any allergies or dislikes when you order – we want to accommodate you to the best of our abilities!
What’s the best meal plan for me?
If you’re unsure which meal plan is best for your needs, take our “Find Your Plan” quiz! It takes just a few minutes to answer some questions about what you’re looking for, and then you can sign up for a subscription based on our recommendations.
Do you offer any discounts?
Receive a 15% discount on when you choose a subscription! You can also receive a $20 credit when you refer a friend.
Meal Plan Shipping & Delivery FAQs
We’re a small business, but we work hard to ship your order(s) as quickly as possible. Please see below for some important information about our shipping and delivery schedules:
When will I receive my Meal Plan order(s)?
If you placed your Meal Plan order(s) before Friday at 8:00 PM, they will be delivered the same weekend on Sunday between 5:00-9:00 PM.*
*Monday evening delivery available by request.
What if I placed my Meal Plan Order(s) after 8:00 PM Friday?
Your Meal Plan delivery will be scheduled for the following weekend on Sunday between 5:00-9:00 PM.
What if no one is available on Sunday between 5:00-9:00 PM to receive my meal delivery?
Please contact us ASAP. Monday evening deliveries are available upon request.
I chose the “Pickup Location” option instead of delivery when I placed my order. What do I do now?
Click here to learn more about our Meal Prep Pick-Up option and locations.
Can I get a refund on my meal order?
Because we strive to provide the freshest meals possible, our Meal Plans are made to order and non-refundable.
If you are having trouble with your order, please contact us immediately. We always appreciate the opportunity to find a solution! Feel free to contact us by calling 619.354.7272 or email us at [email protected].